First options will always be contacting our support team via live chat or sending an email to sales@hostragon.com.
If these options are not available, head to Web Hosting Add-ons and get more resources.
There is also another great option.
As part of our policy, if an upgraded hosting package is used within a 6 hours window once per month and then downgraded, we always refund the cost of the upgrade back to the customer.
This process does not need human intervention since the systems will handle everything giving you the resources your account need to serve its purpose.
Cool, isn't it?